Frequently asked questions

We mainly consentrate on selling our quality fine art prints both retail and wholesale as a print only, unmounted and unframed.

Our prints will be delivered ready to take to a picture framer which will enable the customer to select the mount and frame best suited to their style and decor from the hundereds avaiable.

Alternatively a ready made frame can be purched from online companies or local stores such as The Range, Ikea, John lewis, Dunhelm and many more, and with our retail prints starting at £9.95 and a typical ready made frame around £4-£12 it gives the opportunity to obtain a framed print at a very affordable price

However we do have a selection of framed prints in different sizes and styles in our Shop/Framed prints section all available at discounted prices.

At this moment in time we ship to UK postal codes only and do not ship overseas

All prints framed or unframed purchased online include a 28day exchange or return policy. Unfortunately we cannot cover shipping costs for the return.

For all items returned we suggest we recommend that you use a tracking service as Kingston Fine Art will not remain liable for any items lost in transit. Please e-mail us at kingstonart@yahoo.com and we can advise you on returns.

Please allow 1-2 working days for processing your order ( most orders are usually done in 1 day), and then 3-4 working days for delivery direct to your door. Please note, working days do not include Saturday or Sunday

We offer a tracking service with all orders. You will receive your tracking number once you order has been shipped so you can see the progress of your order at all times. If you order does not arrive when expected, please get in touch with us at kingstonart@yahoo.com and we will check this out for you.

We charge a standard £3.95 for all orders. Orders above £100 qualify for free shipping

Unframed prints will arrive direct to your door in either a strong postal tube or a long postal box depending on the volume of the order. To flatten your print we recommend a clean flat surface. Lat tissue paper on the face of the print then use a heavy flat object like a book and leave to flatten for about 24 hours. Alternatively take the rolled print to your local picture framer and he or she will do the rest.

We produce fine art prints from the images supplied to us by the publishers so do not have direct contact with the artists, therefore we cannot be certain if the images are produced from paintings or digitally enhanced photographs. However we can say with confidence that the majority of the images are taken from the artists original paintings. If we are certain the iamge is a photograph we will state that on the listing description. 

At times it is very hard say wether the image is from a print or a photograph because the talented artists of today can produce the skill and detail with their paintings to make it hard to tell if the image is a painting or a photograph.